Introduction

 

Bytek IT Solutions (the "Company", “us” and “we”), which created and manages the website www.bytek.ie, (the "Website") offers its services under the following privacy policy, which the visitor/user of the Website is required to read carefully and proceed to visit its pages only if they accept this policy in full. Where the rights, obligations, and properties of the Website are mentioned, they refer to the Company. Please read this policy carefully before accessing the Website. By accessing or using any part of the Website, you agree to how the Company collects, transfers, processes, uses, and discloses personal data we collect from you when you use our website. If you do not agree to this privacy policy in its entirety, then you are not authorised to access the Website.

 

Policy

 

1. Preamble

The Company provides users/visitors of the Website with a rich collection of information about the IT solutions, services, and IT support it provides, and Information on existing as well as any new services included in the future is subject to this policy.

This privacy policy describes how the Company collects, transfers, processes, uses, and discloses data (including personal data) it receives from visitors/guests of the Website.

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The Company determines the purposes and means of the processing of personal data and ensures the conformity of this Policy with European legislation on the protection of individuals with regard to the processing of personal data European Union Regulation 2016/679 (GDPR) related to the protection of natural persons with regard to the processing of personal data and on the free movement of such data repealing Directive 95/46/EC.

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The Company can use third-party service providers to gather site metrics and other similar services. These third parties can use cookies, web beacons, and other technologies to collect information, such as the IP address of the visitor/user, identifiers associated with your device, other applications to your device, the browser visitors/users use to access our services, webpages viewed, time spent on webpages, and links clicked. One example of a third-party service provider is WordPress, Inc. (“WordPress”), where the Company hosts the Website.

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To learn more about how WordPress uses and processes data from visitors/users, please visit WordPress’s privacy policy https://wordpress.org/about/privacy/. By using this Website, you consent to WordPress's collection, disclosure, storage, and use of your Personal Information.

 

2. Who is Processing the Data

The data controller for the Website and the services it offers is the Company. The Company represents the legal person who determines the purposes and means of processing personal data. Learn more about how to contact the Company at https://www.bytek.ie/contact

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3. Legal Basis for Processing Personal Data

The Company processes personal information for certain legitimate business purposes, so to better understand how visitors/guests interact with the Website. This includes processing of data which enables the Company to modify, personalise, or otherwise improve its services.

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4. Purpose of Collecting Personal Data

The Company is dedicated to finding and introducing new clients to its services. Ideally, we want to directly contact everyone who visits our website. To do this, we need data. The data we collect allows us to better select which organisations to contact and establish if they are interested in our services. The data we collect also ensures the smooth operation of the Website and provides general statistics regarding its use.

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5. Types of Data We Collect

The Company collects usage data from visitors/users of the Website. This includes personal and non-personal data. The Company collects personal data of Website visitors/users, such as their computer or device’s Internet Protocol (IP) address and a cookie identifier. In the event visitors/users of the Website send an email to the Company (e.g., they have a privacy query), the Company will collect further personal data from them to be able to answer their query.

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 The Company also collects non-personal data to learn how visitors/users found our website, their browser type, browser version, the pages of our website they visit, the time and date of their visit, the time spent on those pages, unique device identifiers and other diagnostic data.

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When visitors/guests browse our website using a mobile device, we collect certain information automatically, including, the type of mobile device they use, the mobile device's unique ID, the IP address of their mobile device, the mobile operating system, the type of mobile Internet browser they use, and other similar diagnostic data. We also collect information that your browser sends whenever you visit our website or when you access the Website by or through a mobile device.

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6. How do we collect your data

The Company may receive your data indirectly via email or telephone if you choose to provide us with such information about you. Usage data is collected automatically when visitors/users of the Website browse it and is generated from the infrastructure provided by WordPress. The Company collects data and processes data when you use our website via your browser’s cookies. The Company may collect information about you from social media networks (e.g., LinkedIn) or other publicly available sources.

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7. Cookies and Tracking Technologies

When visitors/users interact with our Website, the Company obtains certain information using automated technologies, such as cookies, web beacons, web server logs, and other similar tracking technologies. A “Cookie” is a small text file that websites send to a visitor/guest’s computer or device to identify their browser uniquely or to store information or settings in the browser.

You can learn more about cookies and how to manage your preferences by visiting http://www.allaboutcookies.org.

We use Essential Cookies. These cookies are required for the Website to work properly.

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We Use Performance and Analytical Cookies. These cookies are used to make sure our website can cope with the volume of users, to help the Company correct errors on the Website and to help measure how web pages are accessed. Also, these cookies help the Company understand if you have used our website before so we can identify the number of unique visitors/guests we receive.

They also help the Company understand how long visitors/guests spend using our website and from where they have accessed the Website. Some of the cookies and tracking technologies we use are provided by WordPress and other third-party service providers as they provide us with the online platform that allows us to provide the Website to you.

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8. Use of your Personal Data.

The Company uses personal data to provide and maintain our website, including to monitor the usage of our website. The Company uses personal data to attend to and manage your requests to us. The Company uses personal data to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the Website, or services the Company offers.

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The Company uses personal data for data analysis, identifying usage trends on the Website, and evaluating and improving our website, services, marketing, and your experience. We may share or transfer your personal information in connection with or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our Company to another company.

 

9. How do we Store and Protect your Data?

Our Company securely stores visitor/guest data from the Website at WordPress data centres. WordPress provides us with an online platform that allows us to provide the Website to you. Your information, including personal data, is stored on WordPress’s servers. They store your data on secure servers behind a firewall.

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Our Company stores personal data on secure computer systems. We do use third-party software, Microsoft services, such as Word, Excel, and PowerPoint, which store information on Microsoft’s cloud servers. If you wish to know more about our third-party providers, please enquire via our contact email. These third parties are not permitted to share your data or to use it for marketing purposes.

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Microsoft’s privacy policy for Office 365 is here: https://www.microsoft.com/online/legal/v2/?docid=43.

The security of your personal data is important to the Company, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

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10. What are your Data Protection Rights

Our Company would like to make sure you are fully aware of all your data protection rights. Visitors/guests of the Website have the right under this privacy policy, and by law, if they are within the European Union or the United Kingdom, to:

• Request access to your Personal Data.

• You have the right to access, update or delete the information the Company has on you. Whenever made possible, you can access, update or request the deletion of your personal data. Please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you.

• Request correction of your Personal Data.

• You have the right to have any incomplete or inaccurate information the Company holds about you corrected.

• Request the erasure of your Personal Data.

• You have the right to request the Company delete or remove personal data when there is no good reason for the Company to continue processing it.

• Object to processing of your Personal Data. This right exists where the Company is relying on a legitimate interest as the legal basis for our processing.

• Request the transfer of your Personal Data.

• Visitors/guests of the Website have the right under certain conditions to request the Company transfer data that we have collected about you to another organisation, or directly to you. If you make a request, the Company has one month to respond to you. Please note that we may ask you to verify your identity before responding to such requests.

• You also have the right to complain to a Data Protection Authority about how the Company collects and uses your personal data.

 

For more information, if you are in the European Economic Area (EEA) or the United Kingdom, please contact your local data protection authority. If you would like to exercise any of these rights, please contact us at our email address in this policy's contact information section.

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11. Retention and Disclosure of your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 Under certain circumstances, the Company may be required to disclose your personal data if required to do so by by our financiers, by law or in response to valid requests by public authorities (e.g., a court or a government agency).

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12. Privacy of Those Under the Age of 16

This Website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If the Company becomes aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers.

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13. Privacy Policies and Links to Other Websites

This Website may contain links to other websites that are not operated by our Company. This privacy policy only applies to our website. If you click on a link to another website, you should read their privacy policy. We strongly advise you to review the privacy policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

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14. Modifications to this Privacy Policy

We may update this privacy policy from time to time. We will notify visitors/users of the Website of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy. You are advised to periodically review this privacy policy for any changes. Changes to this privacy policy are effective when they are posted on this page.

 

 

15. Contact Information

If you have questions or concerns regarding the way in which your personal information has been used, please contact us via our contact form: https://www.bytek.ie/contact or by our postal address/contact number: Dublin Office, Prospect House 2 - 3 Prospect Road, Glasnevin, Dublin 9. Phone: Dublin Office: 018135500