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IT Management & Support

IT infrastructure is becoming more complex and most organisations do not have the in-house resources to manage their IT.

As your business grows, so do your IT needs. They must adapt and evolve to meet your demands. An enormous amount of investment and skill is needed to manage these changes. Bytek’s range of Managed IT services from desktops to IT infrastructure allow you to concentrate on the core elements of growing your business and minimise the drain on your resources.

Our expert team will advise on the right solution to meet the needs of your growing organisation.

With IT Management and Support from Bytek you can be sure that your systems are constantly monitored and supported at all times.

We are a full-service Managed IT Service Provider. Let us build a network for you, manage your Microsoft Licences, secure you from threats, fix your PC, reset passwords…the list of day-to-day tasks we perform is endless. 

Why choose Bytek IT Management Services?

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Many businesses do not have the resources to employ full time IT professionals.

Bytek deliver highly skilled technical expertise combined with a professional approach to Managed IT services. We invest heavily in our team to ensure our customers enjoy a capable, efficient and transparent managed IT service.

We complement existing IT departments adding value to their inhouse skills by offering expert consultancy and hands-on experience in a range of IT solutions.

 

Bytek understand that every business has different IT requirements. Our packages are tailored to your needs, from essential break fix support to complete managed services, our expert team can help. We can be your ‘Virtual IT Team’ at the endpoint of the network.  The Bytek IT support service includes management of your infrastructure, servers, desktop services and firewalls; also your VPN services, health checks, IT audits and IT consultancy. 

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IT Support Management

Managed IT services are only as good as their ability to add value to the organisation, and to remove challenges from the business.

Bytek’s service management team constantly review the service catalogue to ensure solutions remain relevant with your organisation.

Managed IT services are a cost effective way to ensure that your IT team deliver maximum value into your business.

IT Support Field Engineering

A solid and efficient IT infrastructure is the basis of any successful business.

When any part of your IT infrastructure breaks down, it’s important you return to full productivity as soon as possible.

Bytek’s team of engineers provide 24/7 support and essential repairs within the shortest possible timeframe.

IT Support Service Desk

Bytek’s Service Desk is a local support based in Ireland available 24 hours a day, seven days a week. Our technical team are skilled in the latest technologies and deliver a “customer first” approach to service.

The Technical Team are constantly researching and upskilling to accommodate technology trends. We recognise business needs change and for that reason the Bytek Service Desk is constantly evolving to ensure our support remains relevant to the needs of our customers.

Managed IT Services benefits:

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  1. IT services to suit your requirements

  2. Stabilised IT costs & reduced pressure on resources

  3. Future proof systems

  4. Infrastructure with the flexibility to adapt as you grow

  5. Peace of mind – systems managed by experts

  6. Customised Service Level Agreements

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