Simple Unified Communications
In today’s global marketplace communication is key to success.
BYTEK IT Unified Communications (UC) leverage's the power of VoIP to integrate different communication tasks. It has a simple and scalable architecture bringing together VoIP telephony, instant messaging, video conferencing, mobility, presence and collaboration capabilities into a unified business environment.
The fully managed on-premise phone system allows on-site and remote users communicate seamlessly. End-users can use built-in tools with little training; a few clicks users can change a simple call to a collaborative conference call.
Productivity Tools and Applications:-
- Conferencing for ad-hoc and scheduled conference calls with online collaboration capabilities
- Click-to-call for fast dialling contacts directly from the computer
- Unified Messaging to deliver voice, fax and email messages to single application such as Outlook inbox
- Auto-Attendant for automated routing of calls to an extension without intervention of a receptionist.
- Solutions for teleworkers using either a soft phone application on the computer or a secure remote desktop phone.
- Mobility applications to make and receive calls and access Unified Communications applications from a smart phone.
- Extension assignment and simultaneous ringing to make and receive calls anywhere, anytime.
- Contact Centre to connect customers to the right agent at the right time