Managed IT Services
IT systems and IT infrastructures are becoming more and more complex, especially when it comes to having security measures in places. A company in-house IT team may not have the resources of staff and time to manage their IT systems.
An enormous amount of investment, resources, effort and time is needed for continuous management and support of your network; this leaves very little room for necessary developments to evolve the infrastructure as your business needs grow and therefore change.
Bytek’s range of managed IT services from desktops to IT infrastructure services can help alleviate the pressure.
With managed IT support from Bytek Managed IT Services you can be sure that your systems are at all times ( 24/7 ) constantly monitored and supported.
Bytek understands that every business is different and therefore has different requirements for their IT systems, so whether you are looking advice, help or guidance, Bytek IT Solutions offer a full range of service level agreements from essential support to complete support, all are fully customisable for your business needs, Bytek IT Solutions are here to help you get the very best from your IT investment.
Why Bytek Managed IT Services?
SME’s that cannot afford to employ an IT team we assist & large organisations who have their own team.
As a respected managed IT Services Company, Bytek offer a wide range of IT support services and solutions.
Our aim is to help your business grow and prosper and to ensure that the path forward to success runs as smoothly as possible.
Bytek’s Managed IT Services
Bytek’s managed services are based on a combination of a team of highly skilled technical expertise and an class-leading approach to customer services. We invest heavily in both these areas to ensure our customers enjoy a highly effective, honest and transparent cost effective IT support service experience.
IT Support Service Management
Managed IT services are only as good as their ability to add value to the organisation, and to remove challenges from the business.
Bytek’s IT service management team constantly monitor to ensure that our contracts and SLAs with you remain relevant within our customers organisation.
Managed IT services are a cost effective way to ensure that your IT team deliver maximum value into your business. Bytek make sure you get the most from your managed services that means they evolve over time as the needs of your organisation evolve and grow.
IT Support Field Engineering
When any part of your IT infrastructure breaks down, it’s important you return to full productivity as soon as is possible. Bytek’s team of engineers are able to provide 24/7 support and essential repairs within the shortest possible timeframe.
A solid and efficient IT infrastructure is basis of any successful business. Whether it’s faults are in your hardware or software, this can prove to be highly problematic to your business.
When any part of your infrastructure fails, you need to know your systems can return to full productivity without delay. Bytek’s Managed IT service team of specialist engineers are able to provide essential repairs in the shortest possible time.
IT Support Service Desk
If you experience any issues within your infrastructure, you want to know who you can turn to for a resolution. Bytek’s Managed Service Desk is a Irish-based support system available to customers 24 hours a day, seven days a week, every day of the year. Bytek has the expertise and training in a wide range of technology - with an ‘customer first’ approach to service.
Bytek recognise our customers needs change. The Bytek Service Desk is constantly evolving to ensure our support systems remain relevant to the needs of our customers.
Bytek’s technical team is constantly updating their staff training to accommodate technology trends.
Managed IT Services benefits:
IT services to suit your requirements
Stabilised IT costs & reduced pressure on resources
Future proof systems
Infrastructure with the flexibility to adapt as you grow
Peace of mind – systems managed by experts
Customised Service Level Agreements
Whether or not you have a dedicated IT team, Bytek Managed IT services offers a complete range of tailored managed IT and support services that work with your current team and IT infrastructure.
We can be your ‘Virtual IT Team’ at the endpoint of the network. The Bytek IT support service can include management and support of your infrastructure, servers, desktop services and firewalls; also your VPN services, infrastructure, health checks, IT audits and IT consultancy.