Drive your Career Momentum
We employ more than 40 staff including over 20 mobile technical engineers and a professional Helpdesk of highly trained professionals. Operating from offices in Dublin & New Ross, we are focused on driving the career momentum of everybody that works with us.
Due to strong growth in the demand for our products and services, we are now hiring a new field engineer in our Dublin office. Job description is below, but just complete the form if you want some more information on the opportunity to drive your career momentum with Bytek!
Onsite Engineer - Dublin 4
We are looking for an experienced IT Engineer to join our support team. You will provide onsite support for end users based on our client site in UCD. You will be the primary point of contact for all IT related queries, managing calls through our ticket management system. You will be responsible for maintaining the clients’ hardware and software, while also installing and configuring new hardware such as laptops and PC’s according to the clients spec. This role will suit someone who is comfortable in a fast-paced environment and who is passionate about technology and taking their career to the next level.
You will report to the Technical Director.
3 + years working in a technical support environment
Virtualization knowledge such as VMware or Hyper-V
Deployment and management of Windows servers
Office 365 deployment and administration
Local and Off-site Backup systems
Client PC/Laptop troubleshooting, maintenance and hardware replacement
Desktop imaging/deployment solutions such as Microsoft Deployment Workbench
Good Communication Skills
Very Good Diagnostic and Problem-Solving Techniques
Broad knowledge of Microsoft Technologies (Windows server, Office365, Exchange)
Very Good Server Administration Skills
Active Directory and Group Policy Management knowledge is essential
Contract Type: Permanent Position
Education Requirements: Microsoft Certifications although not essential are desirable
Due to strong growth in the demand for our products and services, we are hiring a Sales Executive to join our Sales Team. The role will sell Managed IT Service solutions and products to the larger SME and Enterprise level markets. The Candidate should have extensive experience in selling Managed IT Solutions, Client / Server, Managed Cloud, Helpdesk Support, Microsoft Server, Workstation, Office 365 Deployments, Firewall, Anti-Virus, DR, Network, Cloud and VOIP Technologies. You will report to the Managing Director and CFO. You must hold a Full Clean Driver’s License.
Proven ability to work closely with customer and develop excellent working relationships
Must be agile and able to adjust quickly to many different situations and challenges
Must be a fast learner with the ability to explain technical concepts to a variety of audiences
Solid technical sales or account management background ideally in one or more of the following areas: Managed Service Contracts, Cloud Solutions, Client / Server, desktop deployments, mobility, networking, security, system administration and technical architecture.
Business acumen and problem-solving skills with the ability to influence change at all levels
Strong organizational skills with the ability to manage competing client demands
Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with all levels of customer personnel.
Excellent communication handling clients’ needs and requirements
3 Yrs + Experience in Technical Sales
Start Date: Immediate
Qualifications in Sales / Marketing and or Computing/Engineering would be an advantage to this role. IT Industry certifications would be beneficial also.
An attractive and remuneration package comprising, Salary, Progressive Commission Structure, company car and benefits will be offered to the successful candidate.