Drive your Career Momentum
We employ more than 40 staff including over 20 mobile technical engineers and a professional Helpdesk of highly trained professionals. Operating from offices in Dublin & New Ross, we are focused on driving the career momentum of everybody that works with us.
Due to strong growth in the demand for our products and services, we are now hiring a new field engineer in our Dublin office. Job description is below, but just complete the form if you want some more information on the opportunity to drive your career momentum with Bytek!
Field Engineer - Dublin 9
We are looking for an experienced Field Engineer to join our support team based out of Glasnevin, Dublin 9. You will provide remote and deskside support for end users in the SMB market. You will be responsible for installing and configuring new hardware such as laptops and PC’s according to the clients spec. You will troubleshoot and resolve hardware, software and network issues with the ability to escalate to Level 2 support when needed. This role will suit someone who is comfortable in a fast-paced environment and who is passionate about technology and taking their career to the next level.
You will report to the Technical Director.
3+ years working in a technical support environment
Microsoft Server Admin
Active Directory User, Group and Permission Management
Outlook in an Exchange or O365 deployment
Windows 7 /8 / 10
Virtualization knowledge (VMware/Veeam)
Excellent Client PC and Laptop hardware replacement, maintenance andtroubleshooting
Good Communication Skills
Very Good Diagnostic and Problem-Solving Techniques
Good Knowledge of Microsoft Technologies (Office365, Exchange etc)
Have working knowledge of VMware
Very Good Server Administration Skills
Understand Cloud Technologies
Knowledge of Network Technologies
Contract Type: Permanent Position
Education Requirements: Microsoft Certifications although not essential are desirable