Recall or Unsend an email in Outlook

Recall Email

It can be embarrassing sending the wrong email, but sometimes you can recall it.  We outline your options below. 

How to Recall an email in Outlook

If both parties use Outlook, then recalling or recalling and replacing is possible, once the receiver hasn’t opened the email.

To recall the email, first go to the sent folder and open the email you want to unsend.  In the Message ribbon, on the right in the more box, click the actions drop-down menu and click Recall message.

Recall Unsend an Email in OUtlook

You have two options here,

Recall or Replace an email in Outlook

-          “Delete Unread Copies of this message “ will delete the unread messages

-          “Delete Unread copies and replace with a new message ” will let you send a replacement message.

Important.  These will only work if the message is unread and if the person who got the message uses Outlook.

When you send a request, you will get an email saying it was successful or not. 

Recalled email message

If the receiver doesn’t use Outlook

If the receiver uses a different email client, there is not a lot you can do.  The Recall option will send them an email saying the sender has asked for the email to be recalled, but the wrongly sent email will still be in their inbox. 

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